Outsourced training, covering :

    - Public Management
    - Public Administration Reform and its modernization tools
    - Strategic Planning & Goal setting
    - Communications
    - Public Relations

Soft Skills training
    - Business etiquette
    - Interpersonal communication skills
    - Telephone & e-mail etiquette
    - Listening skills
    - Using questions
    - Reading
    - Body language
    - Information gathering
    - Cultural sensitivity

Train the Trainer sessions